How to say we are sorry to say that we can not give you that information. in Japanese

1)申し申し(moushi) (int) excuse me!わけわけ(wake) (n) me/you/excuse/reasonありませんno dictionary result, likely a conjigated verbno dictionary result, likely a conjigated verbが(ga) (prt) indicates sentence subject/indicates possessive/but/however/still/and、(、) Japanese commaそのその(sono) (n,n-suf) that/garden/orchard/park/plantation/place/location情報情報(jouhou) (n) news/gossip/intelligence/informationは(ha) (int) indicating a subject/yes/indeed/well/ha!/what?/huh?/sighお(o) (int) oh!/polite prefix to the next word教え教え(oshie) (n) teaching/instruction/teachings/precept/lesson/doctrineで(de) (prt) indicates location of action/at/in/indicates time of action/indicates means of action/cause of effect/by/and then/so/indicates continuing action/ indicates certainty, emphasis, etc.きませんno dictionary result, likely a conjigated verbno dictionary result, likely a conjigated verb。(。) Japanese period "."    
moushi wakearimasenga 、 sono jouhou hao oshie dekimasen 。
Grammer form謙譲語 (Humble form)Humble form (kenjougo)
convays a sense of humility, commonly used by store employees, espessially in the service industry.
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Translation by mookeee
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